Dr. Earl and his crew go above and beyond what I have ever experienced in the past. I just got a new puppy July 1st, and set up an appointment for a physical, It all went well. I enjoyed meeting the entire crew and Dr. Earl. Well August 29th my puppy really got sick I called their office and they understood the urgency and within 3 hours, I was at their front door, and Bella was in the best care.